Last Updated: April 3, 2025
This Privacy Policy describes how FracEstate Pty Ltd (ABN: 579-440-41803) ("FracEstate," "we," "us," or "our") collects, uses, and shares your personal information when you use our website, services, and platform (collectively, the "Services").
We are committed to protecting your privacy and personal information. By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
We collect several types of information from and about users of our Services, including:
1.1 Personal Information
Personal information is information that identifies you as an individual. We may collect the following personal information:
- Contact information (such as name, email address, phone number, and mailing address)
- Identity verification information (such as date of birth, government-issued ID, and tax identification number)
- Financial information (such as bank account details and payment information)
- Employment and income information
- Investment preferences and goals
1.2 Usage Information
We automatically collect information about your use of our Services, including:
- IP address and device information
- Browser type and version
- Operating system
- Pages you visit and features you use
- Time and date of your visits
- Referring and exit pages
- Clickstream data
1.3 Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our Services. This helps us provide you with a good experience when you browse our Services and allows us to improve our Services. For more information about our use of cookies, please see our Cookie Policy.
2. How We Collect Information
We collect information from you when you:
- Register for an account
- Complete forms on our Services
- Subscribe to our newsletter
- Participate in surveys or promotions
- Contact us
- Use our Services
We may also collect information about you from third parties, such as identity verification services, credit reporting agencies, and public databases.
3. How We Use Your Information
We use your information for various purposes, including to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Verify your identity and prevent fraud
- Comply with legal and regulatory requirements
- Communicate with you about your account and our Services
- Send you marketing communications (subject to your preferences)
- Personalize your experience on our Services
- Analyze and improve our Services
- Protect our rights and the rights of others
4. How We Share Your Information
We may share your information with:
- Service providers who help us operate our business and provide our Services
- Financial institutions and payment processors to facilitate transactions
- Identity verification services to verify your identity
- Professional advisors, such as lawyers, auditors, and insurers
- Regulatory authorities, law enforcement agencies, and other governmental bodies as required by law
- Business partners with your consent
- Other users with your consent or as part of the Services' functionality
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, whether we can achieve those purposes through other means, and applicable legal requirements.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate personal information
- Delete your personal information
- Restrict or object to processing of your personal information
- Receive your personal information in a structured, commonly used, and machine-readable format
- Withdraw your consent at any time (where processing is based on consent)
- Lodge a complaint with a supervisory authority
To exercise your rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.
8. International Data Transfers
We may transfer your personal information to countries other than the country in which you live. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your personal information to countries outside your country of residence.
9. Third-Party Links
Our Services may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of these third parties before providing any information to them.
10. Children's Privacy
Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our Services after we post changes to this Privacy Policy constitutes your acceptance of those changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@fracestate.com
Address: Sydney, Australia
ABN: 579-440-41803
This document is for informational purposes only and does not constitute legal advice. Users are encouraged to seek independent legal advice regarding their specific circumstances.